If you made a purchase through our website, you can request a cancellation within the timeframe stipulated by Provision No. 954/2025 of the Undersecretariat of Consumer Protection and Fair Trade. To begin the process, please complete the following form. Excursions and tourist services have a specific service date. In the event of exercising your right of withdrawal, the request will be analyzed according to the terms and conditions accepted at the time of purchase and the applicable cancellation periods.